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Policy
Phone
Ordering
XXI Technology charges your credit card in full via our secure server on
WWW.xxitechnology.com
within 24 hours of the time of your purchase. At this time, a credit
card confirmation is rendered to XXI Technology and the associated order
is expedited. XXI Technology reserves the right to cancel any orders
containing any error, inaccuracy or omission; if your credit card has
been charged for a purchase and your order is canceled, XXI Technology
will directly issue credit to your credit card. For product returns,
please see XXI Technology's Return Policy below.
Return
Policy Special Orders:
Damages/Defects and Errors: Kindly report any damages, defects or errors
to received shipments, promptly, by calling 908.834.7836 or by
priority email at
defects@xxitechnology.com
Returns: All returns must first be approved by a XXI Technology
representative. All non-approved returns are subject to refusal. Returns
will not be accepted after 30 days of receipt of order. A 25% restocking
fee will be charged for the return of goods that are non-defective.
Return shipping charges are the responsibility of the customer. Items
must be returned in their original packaging with all packing materials
and must be in sellable condition. Items that have been installed are
not returnable. Shipping and Handling charges are non-refundable. Credit
(minus the aforementioned deductions) will be issued upon full
inspection of returned items by a XXI Technology representative.
Online Product Images XXI Technology displays images of products in
".jpg" and ".gif" format on this Web site; XXI Technology employs the
best imaging software in an effort to display products in the most
accurate showing possible. We cannot guarantee that the depiction you
see on your own computer monitor, matches the true color of the item;
the display in part depends on the type and settings of your computer
monitor.
All returns please mail to:
XXI Technology
Corporation
P.O. Box 3321
Elizabeth, New Jersey 07207
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